About

the best firm you’ve
never heard of

Despite working with some of the world’s biggest brands to solve some of the world’s gnarliest business problems, we just might be the world’s best-kept secret.

We orchestrate meaningful

human experiences.

In fact, we practice the same hands-on version of human-centered design pioneered by Dave Chase when he started our firm in 1957—way before it was hip to be human-centered.

Long-standing client relationships

Our clients know we’ll take testimonials over trophies any day of the week. It’s why some of them have been with us for decades.

Backed by a global network

We’re lucky to be able to practice our unique brand of human-centered design in small-town Upstate New York, backed by a global network. As a Momentum Worldwide company, we’re also a part of the global footprint of the McCann Worldgroup. Together we provide clients with world-class, behavior-based design consultancy—giving them the tools and strategies they need to drive business growth.