About
the best firm you’ve
never heard of
Despite working with some of the world’s biggest brands to solve some of the world’s gnarliest business problems, we just might be the world’s best-kept secret.
We orchestrate meaningful
human experiences.
In fact, we practice the same hands-on version of human-centered design pioneered by Dave Chase when he started our firm in 1957—way before it was hip to be human-centered.
Long-standing client relationships
Our clients know we’ll take testimonials over trophies any day of the week. It’s why some of them have been with us for decades.
7,397 projects
37 years
17 years
69 projects
Two talented teams
dedicated to confidentiality
Our sister agency, 10 Red Design, shares our talents and design methodology to create persuasive experiences that drive growth at retail. When client competitors request our unique services, we refer them to 10 Red, as their separate offices, staff, and servers ensure complete competitive separation.
Backed by a global network
We’re lucky to be able to practice our unique brand of human-centered design in small-town Upstate New York, backed by a global network. As an Interpublic Group company, we’re also a part of the global footprint of the McCann Worldgroup. Together we provide clients with world-class, behavior-based design consultancy—giving them the tools and strategies they need to drive business growth.
Agency family
Delivering for our clients
Clients bring us the problems they don’t know how to fix, knowing we’ll apply our methodology to deliver design solutions that work.
