


Shoppers’ Expectations of Tech at Retail are High Yet Often Unmet

Online Grocery has Plateaued and is Now a Convenience-focused Part of the Shopper’s Total Repertoire

Shoppers Are Excited to Get Back to a Reinvented In-Store Experience

Retailers are Using Mobile Tech to Change the Entire Shopping Experience

Shoppers want to buy Beer, Wine and Spirits In-store

Online Grocery Shopping and Store Pickup Trends Accelerated by the Pandemic are Now Slowing